Deposit and payment

Deposit and payment

Upon confirmation of reservation, a 30% (thirty percent) deposit is required to start reservation.
The remaining balance of total value is due 10 days prior or upon your arrival in Vietnam. Otherwise, Steppe Travel may at his sole discretion cancel the booking without any refund of sums already paid to Steppe Travel by the Client.

Except as otherwise by Steppe Travel Vietnam, Client’s payment shall be executed by cash or credit card or travelers cheques. Except for cash payment, service charge may apply

In case credit facilities have been agreed with the Client, payment shall be executed by swifter telegraphic transfer to the following bank account:

Beneficiary: STEPPE Co., Ltd
Beneficiary’s address: 9 Hong Phuc street, Nguyen Trung Truc ward, Ba Dinh district,
Hanoi, Vietnam
Tel/Fax: (84-4) 3927 5979
Beneficiary’s bank: Bank for foreign Trade of Vietnam, Operation centre
Bank’s address: 31-33 Ngo Quyen street, Hanoi, Vietnam
Account: VND 0011004066754
USD 0011374066757
Swift Code: BFTVVNVX001

All bank fees must be borne by the applicant.


Most of major cards are accepted such as: Visa, Master, Amex and JCB.

A service charge will be applied for all payments by cards
– 2.5% if payment made by Visa or Master cards
– 3.6% if payment made by Amex or JCB cards.

We connect with Paypal Payment Gateway, and accept Online Card Payment ( All of your card information is processed through SSL protocol with international card security standard. Once you receive your order via a link, please connect and check the information of the Order. If all the information is correct, please check the Travel Terms and click “I agree with Terms and Conditions” and Submit.
You will be redirected to PayPal Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card. Just Click Here and follow its instruction, you will get the receipt number and the transaction code and the deposit details.

Please note, in some cases, your transaction may be not successful due to:
– In correct card information
– Not enough credit balance (daily or monthly)
– Your card has not been activated for online payment. You should contact the Issuer Bank for the card activation.
In case you input correct card information but you did not receive the transaction result from the payment gateway or from us. Please do not try to make other payment. Contact us to get the transaction result and confirmation of the Order.